Voice Interfaces
Phone and voice agents that sound like the team they speak for. Calibrated on your scripts, observed against real call transcripts.
Voice agents that sound like the team they represent.
What we ship
- 01
Inbound triage, outbound scheduling, after-hours coverage
- 02
Real-time speech with the latency you can hear
- 03
Transcripts, redaction, and call-review pipelines
- 04
Hand-off to a human the moment the agent isn't sure
The phone rang two hundred times last week. Two calls went to voicemail mid-pitch. Three more came in after hours — and the booking is already with a competitor.
The phone is where your customers still are. Voice agents that handle the calls your team shouldn’t have to, hand off to a human the moment the agent isn’t sure, and route the ones your team should hear themselves.
Six weeks from voicemail backlog to a phone line that closes calls.
- 01 LISTEN
Sit with real call audio
Inbound and outbound, including the ones that went sideways. The script lives in the call, not the slide.
Week 1 - 02 CALIBRATE
Build against transcripts
Latency tuned to the conversational floor. Hand-off to a human the moment the agent isn't sure.
Week 2–4 - 03 SHADOW
Run alongside the team
Read-only first, then the easy ones, then most of them. Containment rate before automation.
Week 4–5 - 04 SHIP
Production with redaction
PII removal in the transcript pipeline. SOC2-friendly logs. Numbers your team can defend.
Week 5–6
What we measure
- Containment rate
- Words per second
- Cost per call
Adjacent practices
Bring us the problem.
30-minute call. One-page proposal by Friday. We respond within one business day — every time. If we're not the right fit, we'll tell you who is.